Found a new host. Things are looking up!

I think everything's going to turn out O.K. I found a great hosting deal at GoDaddy. Instead of 3 gigs of storage it's 50 gigs and instead of 45 gigs of transfer a month it's 500!! And it's $65 a year. That cost $65 a month not long ago. I guess the Internet isn't effected very much by the price of gas. :)

We were right at the end of our contract with iVhosting and I wanted to move all my DirectNic domain name registrations to GoDaddy anyway so now everything will be under one roof. I was getting ready to send another $99 to the old guy and would have in less than a week if this hadn't happened. Then we would have been stuck. Good luck? bad luck? Hard to tell... there's some good luck because I don't think we'll have many storage, transfer or system resources problems from here on out. We can put all the MP3s and video in that we want, 50 gigs is a ton and we'll never hit 500 gigs of transfer if we tried.

I had a long talk with the GoDaddy tech on the phone and explained the problem we're in the middle of and he was very cool and said they'd take care of us. He said if there's ever any problem they'll email way in advance and work it out. That's been my experience with them on domain registering. And you can't beat 24 hour a day live phone support. So, I've changed the DNS nameservers away from iVhosting to GoDaddy and was able to redirect www.whippleworld.com to this temporary site without any trouble. I've setup ftp transfer to the new server space and it works great. I'm just waiting for access to pull a backup down from the old host. I almost feel like I know what I'm doing.

In defense of the iVhosting guy, he IS returning emails it's just not happening right away. He has offered to give us access to the data, he just hasn't done it yet.

Here's the most recent emails. Sounds like he's not quite sure what WordPress is. Makes you wonder how "for personal use" is an issue. Seems like most of the Internet is for personal use.



> ----- Original Message -----
> From: "iVhosting Support" <support@ivhosting.com>
> To: <john@tejasrecords.com>
> Sent: Saturday, July 29, 2006 5:21 PM
> Subject: {100-17460} RE: service is down
>
>
>>
>> Hello,
>> your php application uses too much system memory/CPU and MySQL processes
>> , those applications are developped for personal use, when you upload
>> bigger files or perform actions on php files it will slow down the whole
>> server because it takes so much system resources.
>>
>>
>>
>> Thank You,
>> iVhosting Team
>>
>




----- Original Message -----
From: "John Whipple" <john@tejasrecords.com>
To: "iVhosting Support" <support@ivhosting.com>
Sent: Saturday, July 29, 2006 5:53 PM
Subject: Re: {100-17460} RE: service is down


> As you requested I have redirected our domain to a new provider so
> www.whippleworld.com no longer hits your server.
>
> Please enable ftp access to my account so I can get my files.
>
> John Whipple
>


He must have been sitting at the computer to write that email so he must have gotten my immediate followup. I waited for a while, hoping that he would email back to confirm he was going to let me go in and get the data. But he hasn't yet so I sent another request:




----- Original Message -----
From: "John Whipple"
To: "iVhosting Support"
Sent: Saturday, July 29, 2006 6:42 PM
Subject: Re: {100-17460} RE: service is down

Please unsuspend my account temporarily so that I can reestablish ftp contact with my files to preform a backup. I must have time to back up and successfully restore before anything happens to data.

John Whipple




I want to get this done today because I have a million other things going on. I've had about all the learning about how to deal with server problems that I can stand. :)